Online Dispatch-Returns
Christchurch
Type
Full time
Description
North Beach Christchurch is offering an epic opportunity to join the team, providing exceptional customer service and quality products to our locals in the role of Online Dispatch and Returns.
Are you an avid online shopper? Do you know your credit card number off by heart? Do you know that feeling of thrill and excitement as you wait for your online orders to arrive at your doorstep?
Hours of work are approx. 42 hours per week (4 days 8:30am-6pm and one day 8:30am-3pm) You must also be available to work public holidays and commit to school holidays (leave blackout).
Your primary goal will be ensuring our customers are blown away with their North Beach shopping experience. You’ll be shooting out our online orders as soon as they come in, so our customers are delighted when their orders arrive perfectly packaged the very next day.
Your daily tasks will include:
• Accurately locating stock for online orders
• Packing and dispatching parcels using our dispatch software
• Processing online customer returns
• Processing stock, entering units into the system, re-stocking the shop floor
• Providing ongoing assistance as directed by the Online Team and Store Managers including any duties on the sales floor.
You will need to have previous retail storeroom / stock / online dispatch experience and a proven track record of success in a similar role / industry.
Strong computer skills and an eagerness to progress your skills and develop best practice procedures are also essential.
Applicants for this position should have NZ residency or a valid NZ work visa.
